Chelsea boss Frank Lampard says social media companies need to do more to stop players being targeted after racial abuse aimed at striker Tammy Abraham.
The 21-year-old striker suffered the abuse after missing the decisive penalty in the Uefa Super Cup shootout defeat by Liverpool on Wednesday.
Chelsea have already condemned the “abhorrent posts” aimed at Abraham.
“Tammy is more than disappointed. I am disgusted by a so-called Chelsea fan,” Lampard said.
“I don’t know how it’s allowed on the [social media] platforms. It’s too easy, so something needs to be done.
“I’m so angry for Tammy and angry for us as a club because that’s not what we’re about, the club does a lot of work against discrimination on all levels.
“It’s a setback when these things happens.
“I have spoken with Tammy, he is a strong character. He’s infectious, he is a great young man and his football career is ahead of him. It will be a test of his character that he shouldn’t need.”
The club’s reaction comes after Kick It Out issued a statement condemning the treatment of Abraham and calling for “social media companies to clamp down on this level of abuse”.
It added: “We want to know what they are going to do to tackle this insidious problem.”
Twitter says it remains “deeply committed to improving the health of the conversation” on the social media platform.
“We continue to take action on any account that violates the Twitter Rules,” a spokesperson said this week.
Kick It Out also produced a report, released in July, which showed reports of racist abuse increased by 43% last season, with 274 cases compared with 192 the previous season.
In one of those, Chelsea suspended six fans for using “abusive language and threatening and aggressive behaviour” towards Manchester City and England player Raheem Sterling during a Premier League match at Stamford Bridge in December 2018.
One of those fans was banned for life for using “racially abusive language” towards Sterling.
There were also two further cases of racial abuse involving Chelsea last season, which the club are investigating.